Policies, Terms and Conditions

Tickets

Receipt of purchase will be emailed to you once payment has been completed, please use this as your entry ticket.

Event Cancellation Policy

In the event of a class needing to be rescheduled  Key Business Advisors Pty Ltd will offer class attendees the option of a rescheduled class or refund.

Refund Policy

We offer a full refund for cancellations over 30 days notice prior to an event. For cancellations between 15-30 days prior to the event, we will refund 50% of the total fee.  Cancellations made less than 14 days prior to the event are not refundable.

Privacy Policy

Key Business Advisors Pty Ltd is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. Key Business Advisors Pty Ltd uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Key Business Advisors Pty Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do keep a record of the IP addresses from which users access our site, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from Key Business Advisors Pty Ltd  your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please contact our customer support centre info@keyba.com.au

Payment Security

Payments are processed by Westpac Bank Australia, secure payment gateway.

Definitions 

KBA means Key Business Advisors Pty Ltd, or any of its subsidiaries, body corporate.

HR System means HR Coach Staff System being a HR software program that is designed for SME consisting of HR Templates.

OHSE System means OHSE System prepared by Safesmart Solutions.

Sales Training means customised sales training programs in retail, business to business and wholesale for businesses and industry.

Customer means the person, business or company which purchases any of the products offered by KBA.

HR Manual means the HR training manual provided by KBA.

 Limitation of Liability

KBA does not warrant that the products it supplies, including but not limited to the HR Software and Systems, the OHSE Management Systems, HR Coaching and the Sales Training and Coaching are fit for their intended use and purpose. The purchaser must make their own checks to ensure that it meets with their requirements and needs.

KBA provides the HR package with current legislative changes as at the time the package is provided to the customer. If the customer changes any of the templates they do so at their own risk and should obtain their own independent legal advice to ensure that it meets with legislative requirements.  KBA will not be liable for any changes made by the customer.

KBA is not liable for any direct or indirect loss or damages which may arise out of or consequential to either the HR Software or the OHSE Management Software and Systems. You agree to keep KBA indemnified against all liabilities, costs and expenses arising out of any claim you may bring in relation to these products.

Under circumstances where liability cannot be excluded, such liability is limited to the value of the products purchased from KBA. KBA does not accept liability in any contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly for force majeure or any other event which is beyond KBA's control which is not preventable by reasonable diligence on your part.

HR Manual

KBA warrants that the HR Manual is current and up to date as at the date of printing but that it will be the customers responsibility to keep the manual updated and current from the day of sale.

Ownership and Passing of Title

All systems and software remain the possessions of KBA until such time as they are paid for in full by you. Title of goods does not pass until such time as they are paid for in full.

Default Event

A Default Event occurs if the Customer fails to pay any monies owing after the date required for payment or the Customer otherwise breaches the Terms and Conditions contained herein.

Cost Recovery

All reasonable costs, expenses and disbursements incurred by KBA (including debt recovery costs, legal costs and agency fees) arising from or incidental to KBA exercising a right under these Terms and Conditions or from an event of default are payable by you on demand.

Interest

Interest will accrue at the rate specified by the Penalty Interest Rates Act (Victoria) from the date that any payment owing to KBA falls due until such time as the amount due is paid in full.

Intellectual property

Whilst working with Key Business Advisors, you will have access to our Sales & HR Coach intellectual property that has been carefully designed to measure and implement real results for your business. This protected information means that you have access to a process that is highly valued in the market.

Diagnostic reports and documentation provided to you carrying the Key Business Advisor and HR Coach Copyright may be used in the management of your business only. It is not to be distributed, copied or reconstructed for any other purpose, associated companies or external parties. You should not use tools in a way that it will be materially detrimental or be inconsistent with the HR Coach methodology.

Legal Advice

The customer has had the opportunity of seeking its own legal advice prior to the execution of this agreement and agrees to be bound by the terms and conditions contained herein.

Governing Law

The laws of Victoria govern this agreement. By signing this agreement you consent to the exclusive jurisdiction of the Courts of Victoria and the Commonwealth of Australia.